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What's New

C
Written by Corinne Golan
Updated over a month ago

October - November 2025

💬 Ask Bagel AI — Instant Answers from Your Product Data

Say hello to a faster way to find clarity.

With Ask Bagel AI, you can now ask natural-language questions and get instant answers — backed by real customer evidence, account names, and revenue context from your Product Ideas.

No more digging through tools or rebuilding context — just ask:

  • “Which customers care about this?”

  • “What’s the revenue impact?”

  • “Is this tied to open deals?”

You’ll get verified insights in seconds — directly from your existing data.

✅ Built for PMs, GTM, and leadership
✅ Works with your real feedback, not AI hallucinations
✅ Requires no setup — available now

Try it inside your Idea view — and keep your product work moving.

📥 Smarter, More Powerful Inbox Views

Your Inbox just got a major upgrade — redesigned to give PMs and team leads complete control and visibility over request handling.

Now, in addition to the classic Inbox view, you can switch between Validated and Declined tabs — with full context. For each Declined request, you’ll now see the reason and supporting description selected by the reviewer.

🧭 New Filters, Saved Views, and Team Insights

  • Add filters like Product Area, Business Name, Priority, Customer, and Pending Requests

  • Keep the “Me” and “Owners” filters, and replace “Unassigned” with a smarter owner-level filter

  • Save your own filter presets — so you can jump back to your custom views anytime

  • All filters are synced with the same logic as the Idea page

👀 Why it matters

This new Inbox isn’t just about sorting — it’s about visibility and ownership:

  • See exactly what’s been handled, by whom, and what’s still pending

  • Team leads can quickly review request handling across owners

  • PMs can filter by domain, priority, or account to focus on what matters

Let us know how your team is using it — or what you’d like to see next!

🛠️ Fully Configurable Request Forms in Salesforce

You can now tailor the New Evidence submission form in Salesforce to match your team’s workflow.

Supported field types:

  • Bagel defaults (Title, Description, Customer, Opportunity, Priority, etc.)

  • Custom account fields (e.g. Commitment Type, Link, Approver)

  • Extra description fields (e.g. description1, description2...)

This unlocks powerful form flexibility — enabling GTM teams to submit structured, useful feedback that’s instantly useful for PMs.

📅 New: Editable Date Field for Ideas

You can now add a custom, editable date attribute to Ideas — perfect for tracking deadlines, release targets, or internal milestones.

This new field appears as a column in the Ideas page and supports full customization per your workflow.

🗂️ Multi-Tag Categories + Columns Support

You can now manage multiple tag categories side by side — each in its own column.

💡 For example:

  • Track Release Phase, Platform, and Stakeholder Group all at once

  • Slice Ideas by more than just Persona or Product Type

Perfect for large orgs with complex tagging needs.

🔒 GTM Role Access: Customer 360 Only

The GTM role (formerly known as Agent) is now limited to viewing only the Customer 360 page — keeping things simple, focused, and secure.

🏷️ Add Custom Attributes to Evidence

You can now define and apply custom fields directly on individual evidence items — like status, approval, or any other tag your team needs.

🔧 Supported field types include:

  • Dropdowns

  • Numeric Score (1–10)

  • Date Picker

  • Free Text

📤 Smarter Idea Export: Filtered View + Email Field

You can now export just the currently filtered Ideas — instead of the entire list — and include custom fields like Email alongside CRM ID in your export.

Perfect for reports, handovers, or quick GTM sharing.

🚦 Control What Delivery Status GTM Teams See


If your Delivery Item is connected to Engineering, you can now choose which status gets shown to the GTM teams (in the Salesforce App or Chrome Extension).

This is especially useful when PMs and Engineers use different parallel statuses — like when Engineering is still working, but PM already considers it “Ready to Deliver.”

✅ Show the PM-facing status (not Engineering)
✅ Avoid confusion across teams
✅ Ensure GTM sees only what’s relevant and ready

📤 Export C360 Data Across Views

You can now export feedback and Idea data in a C360-compatible format, directly from both the Roadmap View and the Evidence Table.

Whether you need a high-level Idea summary or detailed feedback rows — you can get it in seconds.

✅ Export structured feedback across customers
✅ Include linked Ideas, statuses, priorities, and PM ownership

This makes it easier to share data for QBRs, leadership syncs, or internal strategy docs — no manual copy/paste required.

🎛️ Customize GTM Evidence Visibility in Salesforce

In the Salesforce App, you can now apply a global filter to choose what type of feedback the GTM team sees.

Want to hide Gong or Chrome Extension evidence from AEs? No problem.
Want to restrict visibility to only validated requests? Done.

This keeps the GTM experience focused and noise-free — while PMs still see everything inside Bagel.

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