📨 Sort by Unread Comments in Inbox
You can now sort your inbox by unread comments to quickly focus on items that need your attention.
New sorting options include:
Created – Newest first (default)
Created – Oldest first
Comments – Unread/Newest first
When sorting by comments, items with unread comments appear at the top, marked with a blue dot and a preview of the latest comment underneath.
🕒 Idea History Activity Log
You can now view a full history of changes made to any idea through the new History tab.
The log tracks all important system-generated actions, including:
Idea creation details
Status changes (e.g., Under Review → Planned)
Ownership updates
Product Area or Component changes
Each entry shows who made the change, what was updated, and when it happened-displayed in a clear, chronological timeline.
📝 Evidence Activity Log
You can now view a full activity log for each piece of evidence, giving complete visibility into everything that happens to it.
The new Activity tab inside each evidence item shows:
System actions (such as assignment, validation, unassignment)
User comments and discussions
You can also toggle between All Activity and Comments Only to easily track conversations or system updates.
📄 Download Idea + Evidence as CSV
You can now export both an idea and its related evidence as a CSV file from the 3-dot menu in the Idea view.
The CSV includes:
The first two columns contain the idea’s details
The rest of the columns include details of the evidence
Only includes evidence that is assigned to the idea or has a strong match
🔁 New: Improved Reassignment Flow for Evidence
Reassigning evidence is now clearer and more informative.
When trying to assign evidence that’s already linked to another idea, you’ll now see:
A message showing who reassigned it and when
The title of the currently assigned idea
Key context including the product area, status, and owner
A “Go to idea” link for quick access
This update helps you make better reassignment decisions with full visibility into where the evidence currently lives.
🧠 Identify Potential Idea Duplications
Bagel now helps you spot potential duplicate ideas using AI.
If an idea is suspected to be a duplication, you’ll see a duplication badge next to the title—both in the Ideas list and inside the Idea view.
Clicking the badge opens a modal showing:
The reason for the duplication match
Key details of the similar idea (title, product area, status, and owner)
A link to open the similar idea in a new tab
If it’s not a duplication, simply click “Mark as not a duplication” and the suggestion won’t appear again.
This helps reduce redundancy and keeps your idea list clean and focused.
🧩 Customer 360 (Phase 1)
We’ve added a new Customer 360 view—designed to give you a complete picture of a customer’s ideas and requests, all in one place.
Key highlights in Phase 1:
Access Customer 360 from the new left menu item (under “Ideas”)
Select a single customer to view their relevant ideas and evidence
See a timeline-style view grouped by status, product area, or domain
View customer details at the top, including key attributes
Get full visibility into:
Ideas already in GA/LA
Ideas in delivery
Open ideas
Unlinked evidence (clearly marked)
Click on any line to open a side panel with full context, including:
Idea details
Evidence data
Owner info
Commitment and delivery dates
Customer 360 helps you prioritize and communicate better by giving full visibility into what matters most for each customer.
Phase 2 will include multi-customer view and deeper filtering options.
🔔 Notifications Fixes & Customization
We’re testing several important fixes and customizations to make notifications smarter and more relevant across Slack and Bagel.
Fixes:
Slack messages will now include proper guidance text (e.g., “Reply in thread”)
Replies in Slack threads will trigger notifications again
Replies will also correctly notify in Bagel
Customizations (based on customer feedback):
Submitters will be notified only in specific scenarios (e.g., when an idea moves to delivery or is declined)
Owners will no longer receive notifications for their own actions
CSMs will be notified of changes to evidence under their accounts
Reassignments (idea or evidence) will notify only the new assignee
No duplicate or unnecessary notifications—we’re eliminating noise
This update brings more control, better relevance, and cleaner collaboration across teams.
Stay tuned—phase 2 will introduce a dedicated settings page to manage notification permissions per user role.