What is a request?
A request is a product need, pain, or gap submitted by a go-to-market rep.
It is being used as supporting data to justify and explain an idea. This includes why an idea is important and should be prioritized or context about the actual need / pain.
It is simply a flavor of an evidence and share the same properties - represents a sales opportunity, customer feedback, user interview note, support ticket, or internal request coming directly and continuously from the various go-to-market tools. Learn more about Evidence
Compared to any other type of evidence, a request will also have:
A submitter
Submission time
Any other field enforced by the Bagel Plugin, such as Title, Description, Product area, Priority, Owner, Committed date, etc.
Bagel AI Assistant automatically suggests to reps of requests to submit based on the context and transcript of their customer object (sales opportunity, call, chat, email, etc.) withing their go-to-market tool
